near me

or

browse

Feedback

It takes a lot to be Honest and getting constructive feedback from our customers is essential for us to maintain the standards we pride ourselves on.

We want you to love coming to Honest to get the best burgers you can find, so if you have any thoughts on what we could do better we want to know.

Thank you

Tom & Phil

Your questions answered

I'd like to make a booking


To make a booking please head to the bookings page of our website or contact our restaurants directly here.

Not all of our restaurants take bookings, all of our restaurants accept walk-ins however, there may be a short wait in busy periods. Some restaurants have restrictions on booking sizes, select your table size and restaurant on our booking page here to see what size you can book for.

We also have restaurants with private areas where we can host birthday parties, corporate events, anniversaries and many more.

We can also arrange large deliveries straight to your office or event (selected restaurants only), where our amazing teams will deliver the burgers straight to your door with anything from 20 burgers to 500 burgers! Contact your local Honest here.

Back to top

The restaurant/time slot I’d like to book does not appear on the book page


If you cannot find the restaurant/slot you need, this either means that restaurant does not accept bookings, don’t accept bookings at the chosen time, or are fully booked during your desired slot. All of our restaurants accept walk-ins, so please feel free to turn up on the day and our lovely restaurant teams will get you seated as quickly as possible.

Please note, our restaurants in Brighton, South Kensington and Warren Street do not accept bookings.

Back to top

What restaurants are Dog friendly?


We accept dogs at some of our restaurants, please see the list below.

Bank
Borough
Brighton
Bristol
Brixton (outside only)
Cambridge
Clapham
Dalston
Ealing
Finsbury Park
Greenwich
Hammersmith
Holborn
Kings Cross
Liverpool St
Liverpool
London Bridge - Tooley St
Meard St - Soho
Old Street
Oxford Circus
Peckham
Portobello
Reading
South Bank
St Katherine Docks
Tooting
Waterloo
Windsor

Back to top

What's vegetarian/vegan on your menu?


Our homemade Fritter is vegetarian, and our Plant and Bacon Plant burgers are vegan.

Our chips are vegan too, as they're cooked in their own fryer.

The ingredients in our onion rings are vegan; however, we do cook them in the same fryer as our fritter so they may contain traces of egg.

For full allergy information please take a look at our chart here.

Back to top

What's gluten-free on your menu?


Nearly everything on our menu is gluten-free when you sub in a gluten-free bun with your burger, including our rosemary salted chips, BBQ chicken wings and sauces.

While our chefs take every precaution to prevent cross-contamination, we cannot guarantee the total absence of gluten due to its presence in our kitchens.

For full allergy information please take a look at our chart here.

Back to top

Is your meat halal?


All of the chicken in our restaurants is halal. If you would like to see our supplier’s halal certificate please ask your server when you arrive. Halal products are stored separately with strict processes in place to stop cross-contamination. Halal chicken items are handled with separate utensils and gloves. Fried halal chicken burgers and wings do not share fryers with any non-halal items. Grilled halal chicken breast burgers are cooked on a reserved area of the grill separated by a grill divider. We do not offer halal beef at any of our restaurants.

Back to top

Do you have any nutritional information?


You can find our nutritional information here.

Back to top

How do I get in touch with your press team?


Get in touch: [email protected]

Back to top

I can't find Honest Burgers on UberEats?


If we’re really busy we may have stopped taking orders for a while, so the wait for food isn't too long, but we’ll be back on as soon as possible.

Back to top

Do you sell gift vouchers?


Yes, we have digital gift vouchers for sale on our Honest Shop.

We do not yet sell physical gift cards, but watch this space.

Back to top

Which of your restaurants sell Buffalo Wings?


You can select your local restaurant to see what menu they have here.

Back to top

Which of your restaurants have outdoor seating?


Not all of our restaurants have outdoor seating, and the size of our terraces range from a few tables, to large terraces.

You can find outdoor tables at:

Baker St
Bank
Borough
Brewer St - Soho
Brighton
Bristol
Brixton
Cardiff
Cambridge
Camden
Chiswick
Clapham
Covent Garden
Ealing
Liverpool
Leicester Square
London Bridge - Tooley St
Manchester
Meard St - Soho
Oxford Circus
Peckham
Portobello
Reading
South Bank
South Kensington
Spitalfields
St Katharine Docks
Warren Street
Waterloo
Watford
Windsor

Back to top

Why can't I find you on Deliveroo?


We are now exclusively available on UberEats. This means you won't be able to find us on Deliveroo anymore. Our click and collect is the same as always if you don't have time to sit down and join us.

Back to top

My Gift Card hasn't arrived.


We only currently sell digital gift cards, please check your spam if this has not arrived. This email should have come from [email protected].

If you have any issues please email here.

Back to top

How do I check my gift card balance?


Please check your gift card balance here.

Back to top

I can't find an answer to my question


Please contact [email protected] for all general enquiries.

Back to top