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Lots has changed over the past ten years, but the big things about Honest Burgers are still the same. We want to keep making the best burgers and chips with great British meat and veg.

But we’re not done yet... Let us know what you think – the good and the could do better – and we’ll get on it.

Tom & Phil

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Your questions answered

Do you take bookings?


We take bookings for 8 or more at a few of our restaurants, but as some are on the cosy side, we can’t take them everywhere. Some restaurants take bookings for 8 people or less, you can see where here. All of our restaurants accept walk-ins, bookings are for 8 or more people at selected restaurants.

We have many restaurants with private rooms where we can host birthday parties, corporate events, anniversaries and many more.

We can also arrange large deliveries straight to your office or event (selected restaurants only), where our own amazing teams will deliver the burgers straight to your door with anything from 20 burgers to 500 burgers!

If you have any questions or want any more information, see here.

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What's vegetarian/vegan on your menu?


Our homemade Fritter is vegetarian, and our Plant and Bacon Plant burgers are vegan.

Our chips are vegan too, as they're cooked in their own fryer.

Our onion rings are vegan; however, we do cook them in the same fryer as our fritter so they may contain traces of egg.

For full allergy information please take a look at our chart here.

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What's gluten-free on your menu?


Nearly everything on our menu is gluten-free when you sub in a gluten-free bun with your burger, including our rosemary salted chips, BBQ chicken wings and sauces.

While our chefs take every precaution to prevent cross-contamination, we cannot guarantee the total absence of gluten due to its presence in our kitchens.

For full allergy information please take a look at our chart here.

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Is your meat halal?


All of the chicken in our restaurants is halal. If you would like to see our supplier’s halal certificate please ask your server when you arrive. Halal products are stored separately with strict processes in place to stop cross-contamination. Halal chicken items are handled with separate utensils and gloves. Fried halal chicken burgers and wings do not share fryers with any non-halal items. Grilled halal chicken breast burgers are cooked on a reserved area of the grill separated by a grill divider. We do not offer halal beef at any of our restaurants.

38 of our restaurants (full list below) also offer a halal Buffalo fried chicken burger.

Baker St
Bank
Borough
Brewer St - Soho
Brighton
Bristol
Cambridge
Cardiff
Chiswick
Covent Garden
Dalston
Ealing
Finsbury Park
Greenwich
Hammersmith
Holborn
King's Cross
Liverpool St (OBS)
Liverpool
London Bridge - Tooley St
Manchester
Meard St - Soho
Old Street
Oxford Circus
Portobello
Reading
South Bank
South Kensington
Spitalfields
St Katharine Docks
Tooting
Warren Street
Waterloo
Watford
Windsor

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Do you have any nutritional information?


You can find our nutritional information here.

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How do I get in touch with your press team?


Get in touch: [email protected]

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I can't find Honest Burgers on UberEats?


If we’re really busy we may have stopped taking orders for a while, so the wait for food isn't too long, but we’ll be back on as soon as possible.

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Do you sell gift vouchers?


Yes, we have digital gift vouchers for sale on our Honest Shop.

We do not yet sell physical gift cards, but watch this space.

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Which of your restaurants sell Buffalo Wings?


The only restaurants we don't sell our Buffalo wings at are:

Camden
Clapham
Old Street

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Which of your restaurants have outdoor seating?


Not all of our restaurants have outdoor seating, and the size of our terraces range from a few tables, to large terraces.

You can find outdoor tables at:

Baker St
Bank
Borough
Brewer St - Soho
Brighton
Bristol
Brixton
Cardiff
Cambridge
Camden
Chiswick
Clapham
Covent Garden
Ealing
Liverpool
Leicester Square
London Bridge - Tooley St
Manchester
Meard St - Soho
Oxford Circus
Peckham
Portobello
Reading
South Bank
South Kensington
Spitalfields
St Katharine Docks
Warren Street
Waterloo
Watford
Windsor

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Why can't I find you on Deliveroo?


We are now exclusively available on UberEats. This means you won't be able to find us on Deliveroo anymore. Our click and collect is the same as always if you don't have time to sit down and join us.

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My Gift Card hasn't arrived.


We only currently sell digital gift cards, please check your spam if this has not arrived. This email should have come from [email protected].

If you have any issues please email here.

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How do I check my gift card balance?


Please check your gift card balance here.

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Why are we crowdfunding?


Since we opened in Brixton Village our community of customers has been the most important thing to us, so allowing you to own a piece of our business and share in our success seemed like the logical next step. It will help us continue to create a sustainable business that we can all be proud of. Raising funds from our community, the people who have supported us from the start, is more exciting to us than working solely with private investors.

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When will the campaign go live?


The campaign is now closed and we have finished funding.

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How much can I invest?


You can invest from as little as £10 or upwards of £500,000!

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What is the share price and valuation?


This information can be found on our pitch page.

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What happens after I invest?


You can find more details here.

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I registered my interest, what happens next?


Thanks for registering! We will be in touch with you over the next few days with more information on our crowd raise, including our live date. Make sure you’re signed up to Crowdcube early - seriously, don’t wait till the day. Tell all your friends to do the same!

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Who am I investing alongside?


We have already secured investment from our existing investors: Active Partners, who are committing to £1M as part of this fund raise. Active have an amazing track record of growing some of the UK’s most loved up and coming brands like Soho House, Leon, Rapha, Finisterre and Secret Cinema.

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Who can invest?


Everyone! (But you do have to be over 18+ and sadly cannot be a resident of Russia, US, Canada or Japan). If you are a HNW investor from the US, please reach out to us directly on [email protected] to discuss how we can facilitate your investment, as you will not be able to use the Crowdcube platform.

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What is the raise target?


You can find this information on our pitch page once it’s live.

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What are these exclusive investor rewards you speak of?


We offer tiered VIP shareholder benefits alongside the shares they receive for their investment. The benefits are based on the amount each shareholder invests. Scroll up to view the different rewards offered.

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How do I make a return on my investment?


We want you to Invest Aware and understand when you may expect to realise a financial return on your shares. In the short term, we expect to reinvest retained profit to help us grow. For the longer term, there are multiple ways in which you could make a return either if we are floated on the stock market, we start buying back equity from investors or there may be future liquidity events. All options are currently open but, whatever happens, you’ll get to be part of our future. As with all investments, there is a risk that you will lose all your investment. Please invest aware.

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Who are Crowdcube?


Crowdcube is a platform which enables businesses to attract investment from professionals and venture capital firms, as well as from everyday investors. They have facilitated crowdfunding raises for Monzo, Revolut, BrewDog, Citymapper, Freetrade and more. Learn more about Crowdcube here.

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What is crowdfunding?


Crowdfunding is where a large number of people pool their money together to back a business they believe in, via an online platform, and get shares in the company in return.

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How do I become a shareholder?


Our crowdfunding has now closed.

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