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Lots has changed over the past ten years, but the big things about Honest Burgers are still the same. We want to keep making the best burgers and chips with great British meat and veg.

But we’re not done yet... Let us know what you think – the good and the could do better – and we’ll get on it.

Tom & Phil

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Your questions answered

Are your restaurants open?


We’re chuffed to welcome you inside our restaurants again and are now taking bookings in selected restaurants. You don't need a booking, we always have tables set aside for walk-ins.

If you’d rather sit and enjoy your burger somewhere else, then you can still click & collect or get a takeaway. You can check your local’s opening times here.

Same as always there are no airs or graces, just good people and great food. We can’t wait to see you.

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Do you take bookings?


We currently only take bookings at a few of our restaurants. For small bookings of 8 people or less, you can book here. Or for larger groups, here is a link to make an enquiry and we'll get right back to you.

We have many restaurants with private rooms where we can host birthday parties, corporate events, anniversaries and many more.

We can also arrange large deliveries straight to your office or event (selected restaurants only), where our own amazing teams will deliver the burgers straight to your door with anything from 20 burgers to 500 burgers!

If you have any questions or want any more information, get in touch with us at [email protected]

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Which of your restaurants have outdoor seating?


Not all of our restaurants have outdoor seating, and the size of our terraces range from a few tables, to large terraces.

You can find outdoor tables at:

  • Bank
  • Baker Street
  • Borough
  • Brewer Street
  • Brighton
  • Bristol
  • Brixton
  • Cardiff
  • Cambridge
  • Camden
  • Chiswick
  • Clapham
  • Covent Garden
  • Ealing
  • Liverpool
  • Leicester Square (V Honest)
  • London Bridge - Tooley Street
  • Manchester
  • Meard St
  • Oxford Circus
  • Peckham
  • Portobello
  • Reading
  • South Bank
  • South Kensington
  • Spitalfields
  • St Albans
  • St Christophers Pl
  • St Katherine Docks
  • Tooley St
  • Warren St
  • Waterloo
  • Windsor

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Do you accept cash?


We do accept cash at all of our restaurants except Dalston & Finsbury Park.

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What is your full COVID-19 Policy?


More information on how we are doing our best keeping our customers, contractors and teams safe can be found here.

Our Cardiff restaurant has different covid policies currently to keep in line with the Welsh regulations. These include:

  • No more than 6 in a party at any one time
  • We’ll need to take contact details on arrival
  • We’re keeping 2m apart.
  • It's table service only for food and drinks
  • Customers will need to wear masks until they begin eating or drinking

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What measures are you taking to ensure it's safe to order from you?


Despite the lifting of restrictions from July 19th for restaurants by the government, we are continuing with a responsible approach to running our Honest restaurants for everyone's safety. This includes:

  • Health checks screenings, including temperature checks, are carried out daily by our teams before they start work.
  • Where possible we will continue to keep socially distanced as we work and seat our customers sensibly using outdoor space wherever possible.
  • We will continue our increased frequency of hand washing, and continuing to provide sanitiser.

And NHS track and trace is still available for anyone wanting to continue using this.

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I can't find Honest Burgers on UberEats?


If we’re really busy we may have stopped taking orders for a while, so the wait for food isn't too long, but we’ll be back on as soon as possible.

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Where can I buy an Honest at Home kit?


We’ve had the best time but, for now at least, we’re having to shut up shop for Honest at Home DIY burger kits.

These boxes have been brilliant in a very unique year. They helped us get our homemade burgers out across the country when our restaurants were forced to close,  kept people in jobs, raised money for some great charities, and, our founders - Tom and Phil, loved getting to cook-along with some of you.

Our Honest at Home team are needed back in their restaurants to serve burgers on plates again, but we're hoping to bring Honest at Home back sometime soon.

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What's vegetarian/vegan on your menu?


Our homemade Fritter is vegetarian, and our Plant and Bacon Plant burgers are vegan.

Our chips are vegan too, as they're cooked in their own fryer.

Our onion rings are vegan; however, we do cook them in the same fryer as our fritter so they may contain traces of egg. Please note in Brixton and Camden due to lack of fryer space onion rings aren't on the menu.

For full allergy information please take a look at our chart here.

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What's gluten-free on your menu?


Nearly everything on our menu is gluten-free when you sub in a gluten-free bun with your burger, including our rosemary salted chips, BBQ chicken wings and sauces.

While our chefs take every precaution to prevent cross-contamination, we cannot guarantee the total absence of gluten due to its presence in our kitchens.

For full allergy information please take a look at our chart here.

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Is your meat halal?


All of the chicken in our restaurants is halal. If you would like to see our supplier’s halal certificate please ask your server when you arrive. Halal products are stored separately with strict processes in place to stop cross-contamination. Halal chicken items are handled with separate utensils and gloves. Fried halal chicken burgers and wings do not share fryers with any non-halal items. Grilled halal chicken breast burgers are cooked on a reserved area of the grill separated by a grill divider. We do not offer halal beef at any of our restaurants.

 

38 of our restaurants (full list below) also offer a halal Buffalo fried chicken burger.

Baker St
Bank
Borough
Brewer St - Soho
Brighton
Bristol
Cambridge
Cardiff
Chiswick
Covent Garden
Dalston
Ealing
Finsbury Park
Greenwich
Hammersmith
Holborn
King's Cross
Leeds
Liverpool St (OBS)
Liverpool
London Bridge - Tooley St
Manchester
Meard St - Soho
Old Street
Oxford Circus
Portobello
Reading
South Bank
South Kensington
Spitalfields
St Albans
St Christopher's Place
St Katharine Docks
Tooting
Warren Street
Waterloo
Watford
Windsor

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Do you have any nutritional information?


You can find our nutritional information in the allergen section of our website.

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How do I get in touch with your press team?


Get in touch: [email protected]

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Do you sell gift vouchers?


Yes, we have digital gift vouchers for sale on our Honest Shop.

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What is the Butcher's Dozen?


This is a real treat for burger enthusiasts. Our take on a baker’s dozen offers 13 burgers throughout next year – that’s our monthly special each month and a bonus burger of your choosing.

The recipient will receive a gift wrapped keyring unique to them which unlocks their burger on each visit and gains them access to the Honest Federation – an exclusive world of content, tasting and events throughout the year.

Our butcher's dozen is around a £50 saving on a year of burgers

This one is something special and comes in half dozens too. That's six monthly specials plus a bonus burger of your choice.

Get one here on our Honest Shop.

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Which of your restaurant sell Buffalo Wings?


We can't serve wings at each restaurant as some of your kitchens just aren't big enough. If you want to try our Buffalo Wings, you can find them at these restaurants:

  • Baker St
  • Bank
  • Borough
  • Brewer St
  • Brighton
  • Bristol
  • Cambridge
  • Cardiff
  • Chiswick
  • Dalston
  • Ealing
  • Finsbury Park
  • Greenwich
  • Hammersmith
  • Holborn
  • Kings Cross
  • Liverpool Street
  • Liverpool
  • London Bridge – Tooley St
  • Manchester
  • Oxford Circus
  • Portobello
  • Reading
  • South Bank
  • South Kensington
  • Spitalfields
  • St Albans
  • St Katherine Docks
  • Tooting
  • Warren Street
  • Waterloo
  • Windsor

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Why can't I find you on Deliveroo?


We are now exclusively available on UberEats. This means you won't be able to find us on Deliveroo anymore. Our click and collect is the same as always if you don't have time to sit down and join us.

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How to I redeem my free drink with my Click and Collect order?


Order your food as normal, and when you come in to collect your order, we'll  drop your drink on us (can of Burger Beer or a soft drink) in your bag.

You can find our full T&Cs here.

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